Frequently Asked Questions

What is a Brilliant Site exactly?

Brilliant Site provides you with an affordable, simple, and effective website. Your website will consist of a carefully-crafted homepage and, optionally, a blog, gig calendar, and the ability to add unlimited landing pages.

How is this better than a DIY solution like SquareSpace, Wix, or Weebly?

With other DIY solutions — you are on your own. Not with us, we’ve got your back! We’ll handle the hosting for you, and ensure that your website is secure, up-to-date and automatically backed up in case something goes awry. And if you need help with anything our team of friendly nerds is just a phone call or email away.

How long until my page launches?

Once you sign up and complete the Get Started questionnaire, we gather your content and schedule a half day to build your page. You’ll then get a preview link to review and provide any final edits. Then we launch your site! 🙂

What are the differences between the Starter Level and Pro Level?

The Starter Level comes with a hand-crafted single page website to promote yourself and your business. The Pro Level includes the hand-crafted single page website as well as a blog, gig calendar, and the ability to add unlimited “landing” pages.

What email opt-in service providers do you support?

My Brilliant Sites supports Aweber, MailChimp, and Constant Contact to help you build your email list via opt-ins.

What video players do you support?

Brilliant Sites supports YouTube, Vimeo, and Wistia embedded players.

Do I get a blog?

The Pro Level includes the ability to publish blog posts and arrange posts by category. If your blog is hosted elsewhere, you have the ability to add one custom link to the main navigation of your Brilliant Site page, and we recommend that you use that link to send users to your existing blog.

Does the site support tablets and smartphones?

Absolutely! We don’t believe in releasing anything that doesn’t look great and work beautifully on desktop computers, tablets and smartphones.

What level of support do you offer?

When you sign up, you’ll work directly with one of our professional web designers to launch your website. After launch, you’ll be given access to a library of easy-to-follow videos that will guide you through maintaining your new website. If you have questions beyond that, just ask! We’ll also take care of hosting and software updates so you can focus on the fun stuff.

Can I cancel at any time?

You may cancel your Brilliant Site account at anytime.

Please note upon canceling…

Here’s what you WILL keep:  ALL site content as an XML file.

Here’s what you WILL NOT keep:  Theme files, Custom Images, and site hosting.