FAQ

Frequently Asked Questions

What is Brilliant Site?

Brilliant Site provides you a professional & simple, 1-page website with everything you need to book more gigs.

Many sites are too complicated. They’re unclear, hard to use, and look unprofessional.

We’re inspired and design by quotes such as:

“The clearest communicator will win.”
“A confused buyer, does not buy.”
“Your perception determines your reception.”

Brilliant Site places everything you need to book more gigs on 1 simple web page. Visitors to your site will easily be able to find out more about you and how to take the next step to book you … all on one simple-to-use page.

All of our designs have been approved by world-class speaker, Josh Shipp.

How is this better than a DIY solution like Squarespace, Wix, or Weebly?

With other DIY solutions — you are on your own.

Not with us, we build your site for you … and we handle all future edits you may have to your site!

We’ll also handle the hosting for you, and ensure that your website is secure, up-to-date and automatically backed up in case something goes awry.

Lastly, if you need help with anything our team of friendly nerds is just a phone call or email away.

How long until my site launches?

Once you sign up and complete the Get Started questionnaire, we gather your content and build your page. You’ll then get a preview link to review and provide any final edits. Then we launch your site!

Average launch time is 1-2 weeks! 🥳

What email opt-in service providers do you support?

My Brilliant Sites supports Aweber, MailChimp, and Constant Contact to help you build your email list via opt-ins.

If you’re using another popular service, let us know and we can look at adding it to the list!

What video players do you support?

Brilliant Sites supports YouTube, Vimeo, and Wistia embedded players.

If you’re using another popular service, let us know and we can look at adding it to the list!

Will I be able to blog?

Yes! 🤓

Your site includes the ability to publish blog posts and arrange posts by category.

If your blog is hosted elsewhere, we can add a custom link to your blog on the main navigation of your Brilliant Site.

Will my site look good on tablets and mobile devices?

Absolutely! 🎉

We don’t believe in releasing anything that doesn’t look great and work beautifully on desktop computers, tablets and mobile devices.

What level of support do you offer?

When you sign up, you’ll work directly with one of our professional web designers to launch your website.

After launch, we’ll handle all edits for you. Need to add a new testimonial, update a program, or add a new client/accreditation logo?  Just send it to us!  We’ll take care of it. 😁

We’ll also take care of hosting and software updates so you can focus on the fun stuff.

Updates and phone support are limited to 1 hour per month.  The 1 hour is reset every month.  Hours do not accumulate.  Additional hours may be purchased for $150 per hour. But fret not, we’ve never had a customer go over their 1 hour.

Can I cancel at any time?

You may cancel your Brilliant Site account at anytime. Your recurring monthly billing will be canceled immediately.

Brilliant Site does not offer any partial refunds for the current month you are in when you cancel.

Please note upon canceling…

Here’s what you WILL keep: ALL site content as an XML file.

Here’s what you WILL NOT keep: Theme files, custom images, and site hosting.

When you need a hand, we've got your back.

Your website will make you look awesome. Our team of web pros will make sure it stays that way. It's like having a full-time web person on your team – without the crazy price tag.

Site goes down? We're on it.
Wanna make some updates? We've got you.
Want to integrate your e-mail list? No problem.

Discover the Difference

The biggest difference when using Brilliant Site instead of other"do-it-yourself" website services (Squarespace, Wix, Weebly, etc) is:

We build the site for you and handle all future edits.

Once we receive your content, we get to work building your site. We provide more than just offering templates and expecting you to build the site on your own. After launch, we handle all future updates for you. We're with you every step of the way, and beyond.

"When it comes to getting gigs, a professional website can mean the difference between a phone that never rings and a steady stream of awesome, paying gigs. Brilliant Site's designs don't just look great - they're designed to sell your passion, with space to share everything clients are looking for. With their support team behind you, you can stop wasting hours on tech stuff you're not good at and put that time into growing your audience. I proudly recommend them to anyone who asks."

Josh Shipp

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